Connecting to DSL

This past weekend we changed our Internet connection to DSL, one would think it would be simple task. They mail you the start-up kit with easy to follow instructions. We followed the instructions until we reached how to install the cables and power cord. After reaching this stage no matter what we did, it would not recognize the cable. After calling three different people for advice, we went out and bought splitters for the phone lines and new disks to download new drivers for the Ethernet, nothing worked. We found out that just wasted a lot of time and money because we did not need any of it. Tonight I called the help line and after taking me through some simple steps he asked me to unplug the cable from the modem to the Ethernet, turn the ends around and then replace them in their connections. Now we have successfully completed our connection to DSL.